Terms and Conditions
Welcome to Veloura. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them before using our website or placing an order.
1. Online Store
You must be at least the age of majority in your state of residence, or have permission from a parent or legal guardian, to make purchases where required by law.
You may not use our website or products for any illegal or unauthorized purpose or interfere with the security or operation of our website.
Our online store is powered by Shopify.
2. Products
Veloura offers beauty, self-care, feminine care, hair care, body care, beauty accessories, and related products.
We make reasonable efforts to accurately display product descriptions, images, colors, pricing, and availability. However, colors and appearance may vary depending on your device, and product details may occasionally change.
We may change prices, discontinue products, or limit quantities at any time.
3. Beauty & Personal Care
Product information on Veloura is provided for general informational purposes only and is not intended as medical advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically authorized and stated otherwise.
Always follow product instructions and warnings. If you have allergies, sensitivities, medical concerns, are pregnant or nursing, consult an appropriate healthcare professional when necessary before using a product.
Individual results may vary.
4. Orders & Payments
You agree to provide accurate billing, shipping, and contact information when placing an order.
We reserve the right to refuse, limit, or cancel an order because of suspected fraud, pricing or inventory errors, unauthorized transactions, or other legitimate business reasons.
If we cancel an order after payment has been processed, any applicable refund will be issued according to our policies and applicable law.
5. Shipping
Processing and delivery times shown on our website are estimates unless expressly stated otherwise.
Delivery may be affected by carriers, weather, holidays, customs, product availability, or other circumstances outside our reasonable control.
Some orders may arrive in separate packages.
Please see our Shipping Policy for complete information.
6. Returns & Refunds
Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.
Certain beauty, personal-care, or hygiene products may be non-returnable where permitted by law for health and safety reasons.
7. Promotions & Pricing
Prices and promotions may change without notice.
Discount codes and promotional offers may have additional restrictions, expiration dates, or eligibility requirements.
If a pricing or product-information error occurs, we reserve the right to correct it and handle affected orders in accordance with applicable law.
8. Intellectual Property
The Veloura name, logo, branding, website content, original graphics, photographs, and other original materials belong to Veloura or their respective licensors.
They may not be copied, reproduced, distributed, or commercially used without permission.
9. Reviews & User Content
If you submit a review, photo, comment, or other content, you confirm that you have the right to share it and that it does not violate another person's rights or applicable law.
We may moderate or remove inappropriate, fraudulent, unlawful, or misleading content where permitted by law.
10. Third-Party Services
Our store may use third-party providers such as Shopify, payment processors, shipping carriers, fulfillment providers, and other applications.
These providers may have their own terms and privacy policies.
11. Privacy
Your personal information is handled according to our Privacy Policy and applicable U.S. privacy laws.
Please review our Privacy Policy for information about how we collect, use, and share personal information and the privacy rights that may apply to you.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Veloura is not responsible for indirect, incidental, special, or consequential damages resulting from your use of our website or Services.
Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable law.
13. Prohibited Use
You may not use our website to commit fraud, violate laws, infringe intellectual property rights, distribute malware, collect information unlawfully, interfere with website security, or engage in other unlawful activity.
We may restrict access for violations of these Terms.
14. Governing Law
These Terms are governed by applicable United States federal law and the laws of the state in which Veloura's operating business is legally established, without limiting any consumer rights that cannot legally be waived.
16. Contact Us
Questions about these Terms can be sent to:
Veloura
Email: teamvelourabeauty@gmail.com